TABLECRAFT FOODS LLC provides delivery services for table textile products within the United States. We arrange for order processing and shipment following order confirmation and strive to ensure safe delivery to the customer’s designated address using reliable logistics providers.
- Order Processing Time
Once payment is successfully processed, we typically complete order review, product preparation, packaging, and shipment within 1–3 business days.
Processing times may be extended during holidays, promotional events, or periods of high order volume.
We will provide tracking information to the customer once the order has shipped, where applicable.
- Domestic Delivery Time (USA)
Standard delivery within the United States is estimated to take 1–5 business days, depending on the delivery address, logistics provider, shipping route, and local delivery conditions.
We primarily utilize the following shipping services:
UPS Ground: Approximately 1–5 business days;
FedEx Ground / FedEx Home Delivery: Approximately 1–5 business days;
If an order or delivery address requires expedited service, we may offer alternative shipping methods based on availability and specific circumstances.
According to official UPS information, UPS Ground delivery within the U.S. typically takes 1–5 business days; official FedEx information indicates that FedEx Ground and FedEx Home Delivery within the U.S. also typically take 1–5 business days.
- Logistics Providers
Depending on the delivery address, product specifications, and operational requirements, we may use the following logistics providers:
UPS (United Parcel Service)
Primarily used for standard and expedited domestic package delivery.
FedEx
Primarily used for domestic package delivery and residential deliveries.
We select the appropriate logistics provider based on the specific order details; therefore, the carrier for a particular order may vary.
- Shipment Tracking
Once the order has shipped, we will provide tracking information to the customer if the selected delivery service supports tracking.
Customers can check the status of their packages using the respective logistics company’s tracking system.
It may take some time for tracking information to update in the carrier’s system. If you have just received a tracking number but cannot yet view tracking details, we recommend checking again later.
- Delivery Time Disclaimer
Delivery times listed on the website are estimates and do not constitute a guaranteed delivery date. Actual delivery times may be affected by the following factors:
Delivery address;
Weather conditions and natural disasters;
Holidays;
Peak shipping periods;
Logistics company operations;
Package transit status;
Incorrect or incomplete address information;
Local delivery delays;
Other circumstances beyond the reasonable control of TABLECRAFT FOODS LLC.
FedEx also notes that actual delivery times can be checked using the tracking number; some packages will display an estimated delivery date and time window.
- Address Information
Customers should ensure they provide a complete and accurate delivery address, recipient name, and contact information when placing an order.
If delivery fails, the package is returned, or additional costs are incurred due to an incorrect, incomplete, or unrecognizable address provided by the customer, TABLECRAFT FOODS LLC may need to contact the customer to confirm new delivery details.
- Package Delays
If a package has not been received past the estimated delivery time, please contact us and provide your order number and tracking number.
We will assist in checking the package status based on tracking information and communicate with the relevant logistics service provider within reasonable limits.
- Package Marked Delivered but Not Received
If tracking information indicates the package has been delivered but you have not received it, please first check:
Your doorstep or designated drop-off location;
Your mailbox or package storage area;
Whether a family member accepted the package;
Whether a neighbor or property management accepted the package.
If the package still cannot be located, please contact us promptly with your order and tracking information, and we will assist with further inquiries.
- Logistics Exceptions
Please contact us promptly if any exceptions, damage, or returns occur during transit, or if there are no tracking updates for an extended period.
We will verify the logistics status based on the specific situation and, where applicable, assist the customer in communicating with the logistics service provider.
- Weekends and Holidays
Delivery times may vary due to weekends, U.S. federal holidays, and the holiday schedules of logistics companies.
Some logistics services offer Saturday delivery or delivery on other specific days; however, availability for your order depends on the carrier, delivery address, and selected service type. Both UPS and FedEx offer various delivery services, and actual service coverage is subject to the specific order details and carrier arrangements.
11. Contact Us
If you have any questions regarding delivery, shipment tracking, or order status, please contact us:
Phone: +1 5012610476
Email: contact@tablecraftfoods.com
We will do our best to provide you with timely and clear shipping support.
